Frequently Asked Questions

What files are supported?

JPG, PNG, and WEBP uploads up to 5 MB. Output is transparent PNG.

Why is the first request sometimes slower?

The AI model may need warm-up after deployment or inactivity. Subsequent requests are usually faster.

How can I get cleaner edges?

Use a sharp source image with clear subject-background contrast. Avoid very compressed images. If your object has hair or glass elements, expect some edge limitations.

Do you store uploaded images?

Files are session-scoped for processing and can be deleted manually. Old sessions are cleaned automatically according to retention settings.

Can I use results commercially?

You are responsible for rights to uploaded media. We do not grant copyright ownership for third-party content.

How do I report an issue?

Email support@background-remover-free.com with sample details, browser, and screenshot when possible.